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Frequently Asked
Questions

Below you’ll find answers to the most common questions you may have on dot100.com services and products.

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*All domain names are offered by Verified Sellers

Buyer Questions

Comprehensive guide addressing potential concerns and queries of prospective domain buyers navigating the dot100.com marketplace for the perfect online identity.

No, the Domain Ownership Transfer is free of charge for domain buyers.

The seller only gets paid when you confirm that you have taken ownership of the domain. Until that moment, your money is in a secure escrow account that no one has access to (not even us).

The starting price represent the minimum offer you can place on a domain. The seller has set this minimum price to avoid getting offers below a specific price point. As a buyer, you can’t place an offer below the starting price of a seller.

After we’ve secured your payment, we proceed and take full control over the domain from the seller and send you tailored transfer instructions. Please keep in mind that every domain extension and registrar has different processes. Our guarantee, however, is that we will at all times propose the easiest and most convenient transfer process possible. Our domain ownership transfer specialists will help you navigate the domain industry and provide support until you’re fully satisfied and have gained complete ownership over a domain. On average, within 24 hours the domain name is all yours. Our transfer team is also available for free post-transfer assistance.

Transferring a domain is easy if you’ve done it before. If it’s your first time, the process can be confusing. Each registrar / hosting provider has created different transfer processes. Contact your designated dot100.com domain ownership transfer specialist to get tailored assistance.

We support the following payment options: Bank Transfer, SEPA, SWIFT, PayPal, Visa, MasterCard, Sofort, AliPay, Western Union and All Cryptocurrencies.

If you observe a so-called Buy-Now price this means that the seller works with fixed prices. If you don’t see a price then the seller hasn’t set a price yet. In order to find out what his/her price is, simply place an offer to get a direct response back from the seller.

No, we care about transparency and never add any additional fees or costs.

Your payment goes to a special segregated account (escrow) where it stays until you get full ownership of the domain. The seller only gets paid when you confirm that you have the domain. If for some reason the transaction fails, the money will be returned back to you.

Yes, the invoice will reflect any applicable VAT charges.

Yes, all confirmed offers are legally binding.

Yes, we actually prefer doing a push as that’s the faster way for buyers to take control of​ a newly acquired domain.

Every offer is valid for a duration of 7 days.

All transactions have to be completed in 24 hours. If you’re a corporate buyer that requires more time to complete a purchase simply notify our team so we can inform the seller.

Transferring a domain is easy if you’ve done it before. If it’s your first time, the process can be confusing. Each registrar / hosting provider has created different transfer processes. Contact your designated dot100.com domain ownership transfer specialist to get tailored assistance.

After securing the first installment payment from the buyer we transfer the domain from the seller’s registrar to our own registrar and give the buyer access to the DNS control panel of the domain. The domain will be managed and renewed by dot100.com until the full purchase price is paid for. Once all payments are secured, the actual ownership transfer will occur.

The invoice provided by dot100.com – the counterparty to the transaction – will reflect any applicable VAT charges.

Seller Questions

Essential information for domain sellers, clarifying procedures, expectations, and best practices for successful marketplace listings and transactions.

As a dot100.com Seller you receive a higher average sales price because their domain benefits from additional exposure to more than 300 partners of the dot100.com network. We are committed to continuing to deliver a superior customer experience making domain trading available to everyone.

You can enable offering installments to your buyers directly from your account settings or portfolio. Once the buyer has initiated the transaction by paying the first installed payment we proceed and take your domain under our management until the total purchase price is paid. When the buyer is in default, you get to keep the received installed payments and the domain will be returned to you.

At this moment the available currency options are Euro (€), U.S. Dollar ($) and Pound Sterling (£). You can change your currency preferences in your account settings.

Usually, sellers get paid out within 24 hours (on business days) after the domain is transferred.

The most common payout sources are Bank Transfer, PayPal & Cryptocurrencies.

You don’t have to use our For Sale pages by changing the nameservers, however, by using our nameservers you qualify for a reduced 5% commission rate. If you don’t use our nameservers, then we charge a standard 10% commission. We also recommend using our landing pages as it increases your chance of selling your domains significantly.

Simply head to your portfolio to directly edit your prices or use our bulk editing tools.

The default starting offer sets the starting offers of all domain in your portfolio to the set price.

You can personalize your For Sale pages by uploading a background image and avatar. Both can be changed inside your account settings. The rest of the content is not changeable. We explicitly have made this choice as we optimize these pages on a weekly basis. This means that we continually track the conversion rates of those pages, and implement new features that attract potential buyers, leading to more buying actions.

Yes, you can personalize your Public Profile. Go to your account settings and click on the left side on “seller profile”. On this page you can write a short Bio about yourself or your company. You can also set a background image and upload your picture of Avatar. Please keep in mind that all changes you make will also influence your domains For Sale pages.

By default, domain sales are charged a standard commission rate of 10% of the Sale Price. Domains with primary nameservers pointed to dot100.com nameservers at the time of the initial purchase hold and sale receive a reduced commission rate of 5% of the Sale Price.

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